The holidays are a big time for folks to replace their cell phones. This also means that you might lose your ability to access your Providence College accounts. Even if you copy all data and settings from your old phone to your new phone, Microsoft Authenticator will not work on the new phone until it… Continue reading Replacing your phone? You’ll need to update MFA settings.
Category: January 2024
Using PC-Devices
Bringing some new devices back to campus to use in your dorm room? Want to get them connected to the network? You probably need to use PC-Devices. PC-Devices is a wireless network for consumer electronics that don’t support enterprise networks, like PC-Secure. PC-Devices requires that you register your device to connect. You can do this… Continue reading Using PC-Devices
New Microsoft Teams Now Available
Microsoft has released an updated Teams application that is designed to be more efficient in its use of computer resources. You may have seen or will see a toggle in your Teams app that allows you to switch to the New Teams. You may also be prompted to switch. It is safe to switch to… Continue reading New Microsoft Teams Now Available
The MyPC Portal has Everything You Need
Do you wish there was a one-stop shop for all of your Providence College resources? Look no further than the MyPC Portal. At the MyPC Portal, you can find important links and forms, access departmental sites, and more! Whether you are looking to use Microsoft Office on your computer, or you want to check what… Continue reading The MyPC Portal has Everything You Need
Self-Service Tech Support
While we love our Helpdesk, we also understand that sometimes it’s difficult to take time out of our busy days to make a call, send an email, or walk on down to the Library to get tech support. For those times that we’d just rather try to fix an issue ourselves or quickly install an… Continue reading Self-Service Tech Support
