While we love our Helpdesk, we also understand that sometimes it’s difficult to take time out of our busy days to make a call, send an email, or walk on down to the Library to get tech support. For those times that we’d just rather try to fix an issue ourselves or quickly install an… Continue reading Self-Service Tech Support
Category: Software
Tech Tip: Keep Your Computer Running Smoothly
Have you ever thought, “Gee, my computer seems to be a bit sluggish. I wonder if there’s something wrong with it?” You’re certainly not the first. After a while, even computers get “tired” and need a little rest or some “healthy” changes. Below, you’ll find some tips to keep your computer running as smoothly as… Continue reading Tech Tip: Keep Your Computer Running Smoothly
Don’t get Tricked. Updates are a Treat!
Software updates – whether for application software or the computer’s operating system – are important to install. While some of them are updates to features or fixes for bugs that we’ve never experienced, many also include important fixes for security risks in the software. It is imperative that we keep our software up-to-date with all the latest updates and patches. Not only does this allow us to be using the latest and greatest features of the software, but it also prevents scammers, hackers, and other ne’er-do-wells from gaining unauthorized access to our systems, allowing malicious activity, such as identity theft or bank account access.
Information for Departing Students
Students leaving the college should be aware of the various timelines for account deactivation and should return any borrowed technology or other materials to the lending department. Graduating students will be able to use their accounts for a full calendar year following graduation. Students withdrawing from the college will lose access to their accounts immediately upon withdrawal.
Tech Tip: Fix Mac Fonts
Have you noticed after an update to macOS that the letters and numbers are appearing as boxes with question marks inside as seen in the screenshot below? This is a compatibility issue between the macOS system fonts and fonts installed by various college-issued software. Don’t fret! There’s a simple fix for this problem, sometimes resolved… Continue reading Tech Tip: Fix Mac Fonts
Adobe Cloud Features Now Available
We have added additional applications and features to our Adobe software license through the addition of the Adobe Cloud services. While we have had access to the most commonly used Adobe software – Photoshop, Illustrator, and Acrobat Pro – we now have access to the following applications and features: More information on Adobe applications and… Continue reading Adobe Cloud Features Now Available
