We’ve all been there. You’re collaborating on a project with a co-worker or someone in another department, and you need to share documentation. So you send them an email and attach the files. Stop right there! There’s a better way to do this. Enter OneDrive and Teams, the Microsoft cloud storage solutions for individuals and… Continue reading Tech Tip: File Sharing Made Easy
Category: Tech Tips
Tech Tip: Survey your Audience or Class with MS Forms
Microsoft Forms is a survey tool included with your Providence College Microsoft 365 account. It can be used independently or from within a Microsoft Team. Forms also allows you to collect and display real-time survey data while you are presenting or teaching using Present mode. More information on Forms live surveys Insert a form or… Continue reading Tech Tip: Survey your Audience or Class with MS Forms
Tech Tip: Keep Your Computer Running Smoothly
Have you ever thought, “Gee, my computer seems to be a bit sluggish. I wonder if there’s something wrong with it?” You’re certainly not the first. After a while, even computers get “tired” and need a little rest or some “healthy” changes. Below, you’ll find some tips to keep your computer running as smoothly as… Continue reading Tech Tip: Keep Your Computer Running Smoothly
Tech Tip: Microsoft Authenticator for MFA
Microsoft Authenticator is the most secure method for the second factor of authentication when accessing your accounts at the college. It’s also the most versatile method. For these reasons, it is the IT Department’s recommended method for MFA. While Microsoft Authenticator works best when your device has an internet connection, either via Wi-Fi or a… Continue reading Tech Tip: Microsoft Authenticator for MFA
Tech Tip: Changing Your MFA Device
Getting a new phone or phone number doesn’t have to mean that you must contact IT to regain access to your accounts. This article explains how you can make the switch between devices or numbers as seamless as possible.
Tech Tip: CyberFriar Sign-in Issues
Are you experiencing issues when you sign into CyberFriar? The Helpdesk has heard of a couple easily resolved common issues that users are experiencing. Error on Sign-in If you’re experiencing a recurring error message upon sign-in that is unrelated to your password, you may need to clear your browser cache. You can follow the instructions… Continue reading Tech Tip: CyberFriar Sign-in Issues
Tech Tip: Fix Mac Fonts
Have you noticed after an update to macOS that the letters and numbers are appearing as boxes with question marks inside as seen in the screenshot below? This is a compatibility issue between the macOS system fonts and fonts installed by various college-issued software. Don’t fret! There’s a simple fix for this problem, sometimes resolved… Continue reading Tech Tip: Fix Mac Fonts
Tech Tip: How to Access a Shared Mailbox
Do you use a departmental email address shared with others? You can access it from any computer or device you use to check your email account. Visit our knowledge base article Open a Shared Mailbox to learn more!
