Windows 11 is coming soon to a computer near you! In fact, it might be coming to your computer! Microsoft will be discontinuing support for Windows 10 next October. This means that computers running Windows 10 will stop receiving critical security updates. IT has been busy working on a plan to migrate everyone to Windows… Continue reading Windows 11 is Coming
Category: Staff
Replacing your phone? You’ll need to update MFA settings.
The holidays are a big time for folks to replace their cell phones. This also means that you might lose your ability to access your Providence College accounts. Even if you copy all data and settings from your old phone to your new phone, Microsoft Authenticator will not work on the new phone until it… Continue reading Replacing your phone? You’ll need to update MFA settings.
New Microsoft Teams Now Available
Microsoft has released an updated Teams application that is designed to be more efficient in its use of computer resources. You may have seen or will see a toggle in your Teams app that allows you to switch to the New Teams. You may also be prompted to switch. It is safe to switch to… Continue reading New Microsoft Teams Now Available
The MyPC Portal has Everything You Need
Do you wish there was a one-stop shop for all of your Providence College resources? Look no further than the MyPC Portal. At the MyPC Portal, you can find important links and forms, access departmental sites, and more! Whether you are looking to use Microsoft Office on your computer, or you want to check what… Continue reading The MyPC Portal has Everything You Need
Self-Service Tech Support
While we love our Helpdesk, we also understand that sometimes it’s difficult to take time out of our busy days to make a call, send an email, or walk on down to the Library to get tech support. For those times that we’d just rather try to fix an issue ourselves or quickly install an… Continue reading Self-Service Tech Support
Tech Tip: Keep Your Computer Running Smoothly
Have you ever thought, “Gee, my computer seems to be a bit sluggish. I wonder if there’s something wrong with it?” You’re certainly not the first. After a while, even computers get “tired” and need a little rest or some “healthy” changes. Below, you’ll find some tips to keep your computer running as smoothly as… Continue reading Tech Tip: Keep Your Computer Running Smoothly
Tech Support during Winter Break
Winter break starts on December 18. The Helpdesk will be open reduced hours during the intercession. However, the period between Christmas and the new year is a break for the college offices. While most offices on campus will be closed starting on December 23 and not reopening until January 2, the IT Helpdesk will be… Continue reading Tech Support during Winter Break
G: Drives to be Eliminated Jan. 8
On Monday, January 8, all G: drives will be completely eliminated and inaccessible. You must copy any documents you wish to keep to your OneDrive before January 8. If you are a Mac user, your “G: drive” is the network drive that is listed as “username$” on your computer. All G: drives have been made… Continue reading G: Drives to be Eliminated Jan. 8
Be Aware of Holiday Scams
While the holidays are a great time for all to relax and enjoy the company of family and friends, scammers are working non-stop to cheat you out of money or gain access to your accounts. Remaining vigilant during this time is imperative to ensure the security of your user accounts and your bank and other… Continue reading Be Aware of Holiday Scams
Don’t get Tricked. Updates are a Treat!
Software updates – whether for application software or the computer’s operating system – are important to install. While some of them are updates to features or fixes for bugs that we’ve never experienced, many also include important fixes for security risks in the software. It is imperative that we keep our software up-to-date with all the latest updates and patches. Not only does this allow us to be using the latest and greatest features of the software, but it also prevents scammers, hackers, and other ne’er-do-wells from gaining unauthorized access to our systems, allowing malicious activity, such as identity theft or bank account access.
