Looking for online IT and professional development training? Hoping to gain some IT certifications? We are pleased to offer SkillSets Online to all faculty, staff, and students. SkillSets Online offers self-guided training courses and tutorials that you can access anytime at your own convenience. Topics include Microsoft products, cyber security, ChatGPT, certification prep, and many… Continue reading Free Tech Training with SkillSets Online
Category: Students
Courses not available in Canvas?
Canvas will only display courses that are published to students. If an instructor has not published a course site, students will not be able to see that course in the Canvas website, the Canvas mobile app, or the PC Mobile app.
MFA Required on Campus
Multi-factor authentication (MFA) is now required on campus for access to all services that use the Microsoft single sign-on. All users should ensure they have their MFA method with them wherever they might access their accounts, including in classrooms and computer labs.
Classroom Computer Changes for Fall 2023
The IT Department made some changes to the Windows computers in teaching spaces and the general use computer clusters on campus. There are two significant changes that faculty and students will noticed: We recommend faculty teaching with the computers in the classrooms or utilizing our computer labs test the new configuration, which is denoted by… Continue reading Classroom Computer Changes for Fall 2023
Information for Departing Students
Students leaving the college should be aware of the various timelines for account deactivation and should return any borrowed technology or other materials to the lending department. Graduating students will be able to use their accounts for a full calendar year following graduation. Students withdrawing from the college will lose access to their accounts immediately upon withdrawal.
Tech Tip: Changing Your MFA Device
Getting a new phone or phone number doesn’t have to mean that you must contact IT to regain access to your accounts. This article explains how you can make the switch between devices or numbers as seamless as possible.
Tech Tip: Can you hear me?
We all know the struggle. You join a Zoom or Teams meeting and your video or sound just won’t cooperate. Instead of coming across as unprepared or technically inept, you can check your audio and video settings before you join the meeting. Both videoconference platforms allow you to do this prior to entering the meeting,… Continue reading Tech Tip: Can you hear me?
Report Email Scams
We’ve all seen an abundance of email scams lately. The best way to combat email scams is to avoid falling for them. However, it’s also important to report them so that our email filters prevent them from arriving in our inboxes. While we don’t mind when you forward the scams to us, the best way… Continue reading Report Email Scams
CyberFriar, MFA, & Course Registration
It is recommended that you sign into CyberFriar on the device you intend to use for course registration a day or two prior to your registration day to ensure that you are able to sign in. If you used the Authenticator app and have since deleted the app, you may need to contact the Helpdesk in order to reconfigure the app before accessing CyberFriar.
Tech Tip: CyberFriar Sign-in Issues
Are you experiencing issues when you sign into CyberFriar? The Helpdesk has heard of a couple easily resolved common issues that users are experiencing. Error on Sign-in If you’re experiencing a recurring error message upon sign-in that is unrelated to your password, you may need to clear your browser cache. You can follow the instructions… Continue reading Tech Tip: CyberFriar Sign-in Issues
